How Can We Help You?

Already a customer? Get help with your website, app, CRM or business software — our support team responds within 4 hours.

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Call Us

Mon–Sat, 9:00 AM – 6:00 PM

+91 87448 87770
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Fastest response for existing customers

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Email Us

For detailed or technical queries

support@edulogictech.com
For Existing Customers

Raise a Support Ticket

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SELF-HELP

Common Help Topics

Website & Hosting Issues

Site down, slow loading, or content update requests.

Mobile App Issues

App crashes, login problems, or update requests.

CRM & Software Issues

Data sync, integrations, or feature questions.

Billing & Payments

Invoices, renewal dates and payment issues.

OUR RESPONSE TIME

1
High PriorityResponse within 1 hour
2
Medium PriorityResponse within 4 hours
3
Low PriorityResponse within 24 hours
<4 hrs

Avg. Response Time

4.9/5

Support Rating

FAQ

Frequently Asked Questions

How quickly will I hear back after raising a ticket?

High priority issues are responded to within 1 hour, medium priority within 4 hours, and low priority within 24 hours — all during business days.

I'm locked out of my account. What should I do?

Select "Account Access / Login" as your issue category above, or WhatsApp us directly — this is treated as high priority.

Can I request a new feature for my software?

Yes — select "Feature Request" in the ticket form. Our product team reviews all requests and gets back to you with feasibility and timelines.

Do you offer on-site support?

For clients in Delhi and Patna, on-site support can be arranged for critical issues. Most issues are resolved remotely via call or screen-share.

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